Team coaching and business improvement
Anyone can improve your business once.
We help you see it clearly, so it keeps improving itself.
Team coaching and business improvement for leadership teams who know their organisation can do better, and are ready to change how they lead and how they work.
Who this is for
Built for the leaders who set direction, and the leaders who deliver it.
Executive teams at the top table, and the Operations Directors, Regional Directors and Heads of Service who turn their decisions into delivery, in large and complex operations.
Wherever you sit, if these sound familiar, you are in the right place.
At the top table
The strategy is agreed in the room, then lands differently three levels down.
Your executive team is strong individually, but does not always lead as one.
Running the operation
You sit between the boardroom and the front line, and you own what happens in the gap.
Monday morning starts with what slipped last week, not with what was planned.
You have tried the frameworks, the dashboards and the away days. They looked good on paper.
What we usually find
It is rarely a lack of capability.
More often, organisations cannot see themselves clearly. So the same things keep coming round.
Tap any that happen where you work
We change what you can see, and what you do about it.
Start with a conversationOur two practices
Two ways in. One outcome.
How you lead and how you work are the same organisation seen from two sides. Most firms do one. We do both, and connect them, and that connection is where the change actually holds.
Pick the door that fits where you are today.
That is the usual answer, and it is why we connect the two. Start with either door and we will bring in the other.
Step inside →We build the collective leadership of your top team, so the people at the top see clearly, decide together, and create the conditions everyone else works within.
Open the Leadership door
Step inside →We build the behaviours, ways of working and systems that turn strategy into delivery, so the improvement continues after we have gone.
Open the Improvement doorWhy organisations choose us
We do not improve your organisation and leave.
We help it see itself clearly and learn, so it gets better at getting better, and needs us less over time.
The flexibility to personalise a framework to meet our business needs was highly beneficial and impactful.
It has brought us closer as a group and created a space for open, honest feedback on how we're perceived, how we manage, and how we communicate.
Sound like your organisation?
Book a call with us.
A straight conversation about what you are trying to change, what keeps getting in the way, and whether we are the right people to help. If we are not, we will tell you.
How we keep score
We measure our success by how little you need us.
Getting better at getting better.
Every engagement is built to hand the capability over. Your people learn to see the problem, own the fix and keep going, long after we have stepped back.
We run the first sessions and show how it works, in your rooms, on your real issues.
Trusted by leadership teams across the UK
From some of the country's biggest operational businesses to growing firms.
and many more…
Fair questions
What leaders ask us first.
Straight answers to the things that usually come up in the first conversation.
Operators first. Coaches second.
Do you actually understand how an operation runs?
Yes, because it is where we come from. Between us we have run operations and led improvement in large, complex organisations, long before we coached anyone. We know what Monday morning looks like when last week’s plan has already slipped, how a shift handover can undo a good decision, and why the best-designed process still lives or dies on the conversation at the front line. That grounding in the day to day lets us see what is really going on quickly, and talk to your people in their language, not ours.
We don’t have time for another programme.
We don’t add one. We work on your real issues, in your real meetings and on your real rhythm, so the time we use is time you are already spending. The aim is to give you hours back, not take them.
Will my team actually engage?
People protect what they help create. We build the way forward with your team rather than handing it to them, which is why they own it and why it lasts.
We’ve done leadership development before. Why is this different?
Most development trains individuals and sends them back into the same system. We work with the whole team and with how the work actually runs, together, so what changes in the room also changes on the floor.
What happens when you leave?
That is the point of the work. Every engagement hands the capability over to your people, so the improvement keeps going without us. We measure our success by how little you need us.
Where do we start?
Open a door. If the challenge sits with how your top team leads, start with Leadership. If it sits with how the work gets done, start with Improvement. Not sure? Book a call and we will work it out with you.
Why Get Knowledge
The name is the point.
We are called Get Knowledge for a reason. Every organisation runs on what it believes about itself, and much of it is untested. Our work is replacing assumption with knowledge, and turning curiosity into the habit of seeing clearly, so you keep learning and improving on your own.
Assumption or knowledge?
Four things most organisations believe. Turn each one over.
Insights
The latest from GK
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Looks Good on Paper
Every Thursday, straight from Lee.
Why plans that look good on paper so often stall on a Monday morning, and what leaders can do about it. Short, practical and written from the operational side.
Start with a conversation.
A short, no-pressure chat about what your organisation is trying to do next, and what is getting in the way.