Get Knowledge To... Connect, Collaborate & Celebrate Together!

We enable your business to confidently reduce your operating costs whilst delighting your customers & people!

About Us...Discover How...

How do we do it?

Working within the Service sector, primarily within Customer Operation, Shared Service & Change functions we learn together and create Fun, Authentic, Caring & Trusted teams that deliver more with less.

People see a lot of change, BUT not a lot of improvement. That is where we are different, the foundation for all improvement starts with learning and the reason we are called Get Knowledge.

Socrates said, “I cannot teach anybody anything, I can only make them think!”, and we know it is time to think differently about HOW we all approach change.

Our Values of FACT (Fun, Authentic, Caring & Trust) are not just how we are, they fundamentally underpin our standards of service.

Our 3 Main Services…


FACT Operation

We enable teams to surface their challenges, create an environment to talk about them and provide the capability to resolve them permanently.

FACT Leader

A coaching centric delivery that encourages empowerment and focus at the right level, we believe in delegation to the lowest capable level not control at the highest level

FACT Organisation

Products, People & Performance change over time. This coaching and strategic development approach challenges your leadership team to continuously develop

What is FACT?


FACT is not just an acronym to describe our values, it is also the principles for HOW we deliver our products and services.

In addition to supporting your business to deliver more with less, we transition change teams from just surviving to thriving!

Many improvement teams are just surviving but have the capability to thrive, we unlock that potential.

Change functions are usually the first to suffer in troubling times, because of their challenge to demonstrate their worth. Additionally, being tool or method focussed is not the most

effective way to gain allies. We believe building confident and influential change leaders is the way to more from just surviving to thriving.


Yorkshire Water

“I couldn’t have progressed our internal continuous improvement capability without the support of Jason at Get Knowledge.

Their ethos matches our own, in creating capability and reducing the need for external consultants to deliver those things we can do ourselves.

It’s a refreshing stance on consulting. I have come to rely upon their tenacity, imagination and exceptional professionalism, in my role and will continue to engage with Jason and the team both professionally and personally. Their whole approach brings a sense of commitment and creates an environment of openness and trust.

– Kathryn Edwards

Our ONLINE TRAINING COURSES have been specifically developed to ensure MAXIMUM benefit and accessible to all….

Some WORDS, a bit of FUN & maybe a new IDEA

If none of the above we may have just wanted to get something off our chest.

3 Key Lessons About Visioning For Any Leader

3 Key Lessons About Visioning For Any Leader

What do all great leaders have? Empathy? Courage? Vision?  There will be a lots to add to that list and different people may see it differently, the last one on this particular list of 3 is one I believe requires immediate focus, now more than ever due to the change...

Customer lessons from the dance floor…

Customer lessons from the dance floor…

Customer lessons from the dance floor...   Pre-COVID; Predictable and planned are two words that could be used to describe your customer demand. And now, those probably are not the first two words that spring to mind during so much change and uncertainty. I was a...



WHO HAS SPARE TIME AND WHAT TO DO WITH IT GUEST BLOG BY: BEV WILLS Added value. The Holy Grail. The ability to be worth more than you cost the business and having the opportunity and intent to deliver that added value for your company. The correct relationship between...

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Get In Touch

Location: Studio 13, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL

Telephone: 07868 956869


Office Hours: M-F: 8am – 5pm

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