Confidently Reduce Your Costs Whilst Delighting Your Customers & People!

Get Knowledge To Connect, Collaborate & Celebrate Together

About Us...Discover How...

How do we do it?

Working within the Service sector, primarily within Customer Operation, Shared Service & Change functions we learn together and create Fun, Authentic, Caring & Trusted teams that deliver more with less.

People see a lot of change, BUT not a lot of improvement. That is where we are different, the foundation for all improvement starts with learning and the reason we are called Get Knowledge.

Socrates said, “I cannot teach anybody anything, I can only make them think!”, and we know it is time to think differently about HOW we all approach change.

Our Values of FACT (Fun, Authentic, Caring & Trust) are not just how we are, they fundamentally underpin our standards of service.

Our 3 Main Services…


Sustainable Performance Excellence (SPEx)

We enable teams to surface their challenges, create an environment to talk about them and provide the capability to resolve them permanently.

SPEx Leader

 A coaching centric delivery that encourages empowerment and focus at the right level, we believe in delegation to the lowest capable level not control at the highest level

SPEx Organisation

 Products, People & Performance change over time. This coaching and strategic development approach challenges your leadership team to continuously develop

What is FACT?


FACT is not just an acronym to describe our values, it is also the principles for HOW we deliver our products and services.

In addition to supporting your business to deliver more with less, we transition change teams from just surviving to thriving!

Many improvement teams are just surviving but have the capability to thrive, we unlock that potential.

Change functions are usually the first to suffer in troubling times, because of their challenge to demonstrate their worth. Additionally, being tool or method focussed is not the most

effective way to gain allies. We believe building confident and influential change leaders is the way to more from just surviving to thriving.


Yorkshire Water

“I couldn’t have progressed our internal continuous improvement capability without the support of Jason at Get Knowledge.

Their ethos matches our own, in creating capability and reducing the need for external consultants to deliver those things we can do ourselves.

It’s a refreshing stance on consulting. I have come to rely upon their tenacity, imagination and exceptional professionalism, in my role and will continue to engage with Jason and the team both professionally and personally. Their whole approach brings a sense of commitment and creates an environment of openness and trust.

– Kathryn Edwards

Our ONLINE TRAINING COURSES have been specifically developed to ensure MAXIMUM benefit and accessible to all….

Some WORDS, a bit of FUN & maybe a new IDEA

If none of the above we may have just wanted to get something off our chest.

Get Knowledge Grow With Two New Local Recruits

Get Knowledge have some exciting news with two 3rd year marketing students from the University of Huddersfield joining the team at the start of 2021. This is a huge step for Get Knowledge in their long-term goals and further demonstrates their support and belief of...

The TOP 4 Business Challenges For 2021

👇 What do I believe the top 4 challenges for businesses as we start 2021? I am going to start this with the caveat ‘it depends’... It depends on the kind of year you have just left behind, but, I would say we could rename 2020 as the year of ‘Un’. Unprecedented...

Five Dysfunctions And SPEx

Five Dysfunctions And SPEx

What I learned from Lencioni's 5 Dysfunctions  and its links to Sustainable Performance Excellence     The Intro – Another bloody book to read.  Towards the end of 2020 I was introduced to a new department within a water company. They wanted to start a 'Sustainable...

Get Knowledge CPD Member
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Get Knowledge Norristhorpe Ladies Football Club

Get In Touch

Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL

Telephone: 07868 956869


Office Hours: M-F: 8am – 5pm

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