WE HELP LEADERS BUILD CONFIDENCE IN DELIVERING ON A VISION THAT WILL MAKE THEIR TEAM SUCCESSFUL
Are you taking on any of the following challenges?
1. Deliver on an ambitious Customer Strategy to get the Customer Satisfaction through the roof.
2. Reduce the Cost to Serve but keep delivering quality at the same level.
3. Increase the agility of the team to get the most out of the resources available.
We know how you feel, we have been there and helped many overcome similar challenges by developing the capability of everyone to solve problems and lead in really demanding operations.
We work with leaders and their teams to deliver an engaging environment where the habits and behaviour enable you to continually develop what you do.
Hallmark Cards PLC – Director International Shared Services
Working with Get Knowledge has been a really positive experience. My team are a newly formed business unit, looking to embed a new culture of continuous improvement. From the point of initial contact Jason (Get Knowledge) took time to really understand our business need and the opportunities that he could help us realise. That understanding translated into a number of interactive in-house training days, that every person in the team (myself included) embraced and enjoyed. Because the training had been tailored to our business, we all learned so much that we could apply straight away to our workplace, and identified real quick wins even during the training days! To help us with the embedding this was followed by hands-on coaching / mentoring sessions for us all, in the office environment. We will continue to work with Get Knowledge as we on-board new staff, to ensure that every team member has the same development opportunity and grows the same mind-set of continuous improvement. Feedback from my team on the training and follow up sessions has been really positive, and has supported good scores in a recent employee engagement survey.
Yorkshire Water – Head of Customer Experience Strategy
What I really value and like about working with Jason is his human approach to everything he does. We are a large organisation with lots of complexity but somehow he always manages to distill that complexity down into simple concepts that people really buy in to. This way of engaging people creates trust and credibility from the outset and energises and motivates colleagues, its infectious!
He brings his knowledge and experience and uses this to challenge ways of thinking that are really impactful and always hit the brief.
His ability to read people, predict outcomes and navigate a road map to achieve a positive outcome is incredibly powerful and wouldn’t hesitate to recommend his help to drive improvement across any problem you might face!
What is “Get Knowledge”, that is a question I am getting more the more that people hear about us. So, It seemed apt to start with some thoughts on ‘Get Knowledge’ where it came from and a little about what it means. Over the years i’ve been involved with a number of...
Get In Touch
Location: Studio 13, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Telephone: 07868 956869
Office Hours: M-F: 8am - 5pm