You are challenged to do more with less.
That includes more Customer Satisfaction, More People Engagement and more improvement.
You also need to use less money, less effort and have less failure.
Learn how to overcome these with us!
BE VIEWED MORE AS A LEADER NOT JUST A MANAGER.
Learn how to:
Confidently empower your team members.
Develop your environment to surface problems, safely talk about and then resolve them.
Get Knowledge to find out how!
We know how you feel, we have been there and helped many overcome similar challenges by developing the capability of everyone to solve problems and lead in really demanding operations.
We work with leaders and their teams to deliver an engaging environment where the habits and behaviour enable you to continually develop what you do.
Our core product is ‘Sustainable Performance Excellence’:
What is it – A 4 phase coaching led approach enabling operational business leaders and their teams to improve their productivity whilst delighting their people and customers.
Who is it for – Operational business leaders who want to improve their productivity / reduce their costs whilst engaging their people.
What does it include–
- Feedback – An initial 2-way knowledge gathering exercise to understand the current situation in the team/business
- Find – Setting the foundations through an initial exploratory activity to gain agreement of the current situation and find your Why
- Focus – 11 defined elements to be introduced to a team/business to enable the required habits/behaviours to create a FACT environment
- Forward – An agreed plan to deliver 3 months follow up activity to ensure the elements sustain through increased improvement and coaching activity
Outcome– An environment within the chosen area that drives high levels of employee engagement, customer experience and business performance and the leaders/managers to be able to design, implement and improve it.
If you want to find out more download our 1 page info sheet here:
Hallmark Cards PLC – Director International Shared Services
Working with Get Knowledge has been a really positive experience. My team are a newly formed business unit, looking to embed a new culture of continuous improvement. From the point of initial contact Jason (Get Knowledge) took time to really understand our business need and the opportunities that he could help us realise. That understanding translated into a number of interactive in-house training days, that every person in the team (myself included) embraced and enjoyed. Because the training had been tailored to our business, we all learned so much that we could apply straight away to our workplace, and identified real quick wins even during the training days! To help us with the embedding this was followed by hands-on coaching / mentoring sessions for us all, in the office environment. We will continue to work with Get Knowledge as we on-board new staff, to ensure that every team member has the same development opportunity and grows the same mind-set of continuous improvement. Feedback from my team on the training and follow up sessions has been really positive, and has supported good scores in a recent employee engagement survey.
Yorkshire Water – Head of Customer Experience Strategy
What I really value and like about working with Jason is his human approach to everything he does. We are a large organisation with lots of complexity but somehow he always manages to distill that complexity down into simple concepts that people really buy in to. This way of engaging people creates trust and credibility from the outset and energises and motivates colleagues, its infectious!
He brings his knowledge and experience and uses this to challenge ways of thinking that are really impactful and always hit the brief.
His ability to read people, predict outcomes and navigate a road map to achieve a positive outcome is incredibly powerful and wouldn’t hesitate to recommend his help to drive improvement across any problem you might face!
Get In Touch
Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Telephone: 07868 956869
Office Hours: M-F: 8am - 5pm