Insights

Are you DAVE, or, Do you know where DAVE is?

Are you DAVE, or, Do you know where DAVE is?

A few years ago in the workplace of Dave‘Do you know who Dave is?’ – I said The reply ‘Who’s Dave?’  That was part of my conversation a few years ago during my time as a management consultant. I was working with a business to help them identify areas for improvement....

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Customer Experience lessons from the dance floor…

Customer Experience lessons from the dance floor…

Pre-COVID; Predictable and planned are two words that could be used to describe your customer demand. And now, those probably are not the first two words that spring to mind during so much change and uncertainty.  I was a DJ 15 years ago. Each Friday night, the...

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Creating a VISION

Creating a VISION

You have probably heard the story from 1962 when a cleaner at NASA told President Kennedy that their role was to help put man on the moon… How JFK & a Janitor put man on the moon - YouTube What a great way to demonstrate the power of having a vision, in which...

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Who has SPARE time and what to DO with IT

Who has SPARE time and what to DO with IT

Many people will be loath to admit it, but not every minute of every day is accounted for by scheduled tasks. Making best use of that ‘spare’ time to maximise the contribution of all employees, at all levels, is a key component of successful businesses. Here are some...

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Infinite v Finite Thinking

Infinite v Finite Thinking

The world is changing rapidly. Stand still and you will disappear. This blog discusses the rise and relevance of Infinite thinking as a modern business mindset. This will affect and influence us all. Are you already on board?

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