It's that time that comes around once every 5 years. Where the PR24 literature starts flowing with all the narratives around the difference between this one and the last one. Having read a few bits and pieces here and there on the latest round it takes my thinking to...
Leadership
Why do we have different structures in supporting roles?
Having spent some time recently getting more familiar with how the current set of water companies like to organise themselves, it continues to fascinate me how something so similar can often be so different. One company will have a central team of improvement...
Is it time for a rethink?
It feels like things are bubbling over a little in the water sector right now. With the Thames situation in the news and questions being asked about the regulatory framework. I could capture my thoughts on some of these things for days in end but…. I can’t help myself...
How aligned is your leadership?
Over the past few months I've observed a fair bit of movement across leadership roles in the water sector. Whether that's been people I know personally, people who I'm connected with in some way or just people loving roles on Linkedin. Some move within the sector but...
Are you over simplifying your challenges?
Having heard a number of conversation over the past few weeks that are very much 'productivity' focussed, I thought about a piece of work I was involved in a while back and how that may be a good thing to share and help people think a little bit differently about this...
Are your decision making processes holding you back?
Of course not….would be the immediate answer. But after spending a fair bit of time with people from all layers of hierarchy this past month, this question has popped back to the top of my mind. It's not a new one, but one that I feel is always worth a think around as...
No Measure, No Manage?
I was reading an article in 'Utility week' over the past few days with the title 'you can’t manage what you can’t measure'. Drucker and Deming said something similar to this and as much as I could get into a debate around how this statement might have a few holes in...
A lot of ‘helpers’, but how many are actually ‘helping’?
I like to call what we do 'help'. Some might call it consulting, training, coaching, supporting, delivering etc etc, but I really like help. Why? well i think that's what people are after isn't it? The more time I have spent in and around water companies, the more...
Should more ‘freezing’ mean more meetings?
How cold has it been recently. It looks like it's about to warm up now but there was one point where it was around -9 in some places and that was during the day and not even on the side of a mountain. It's held for a while as well and we all know what that means…...
Are you solving the right problem’s at the right level?
We've been delivering a lot of training and coaching programmes over the past few months aimed at 'problem solving' and it's this that got the thinking going this month. You see, when we deliver any programmes we always look to build in a dose of working on real...