Having been involved in a few conversations and undertaking a fair bit of learning around this subject recently I thought I would capture a few thoughts. A challenge I keep hearing over and over from C-suite level leaders relates to the recruitment and retention of...
This time out, I decided to write some thoughts down around engagement, simply because over Xmas I met up with a good friend who has been operating as a senior leader for decades in various companies. He said something to me that struck a cord around this, he said…...
This past week I managed to attend a water specific conference aimed at asset management. What was I doing there given we don’t get involved in designing or delivering physical assets? The answer, I don’t believe that the idea of great asset management is just about...
It's that time that comes around once every 5 years. Where the PR24 literature starts flowing with all the narratives around the difference between this one and the last one. Having read a few bits and pieces here and there on the latest round it takes my thinking to...
Trying to find time to think, in between spending time with lots of operational teams, hasn’t come easily this past few weeks. So, when this language floated past my eye again, it triggered off some thinking. "Fixing the basics" - this is a strategic phrase I've seen...
There is a lot of noise around the likes of ChatGPT at the moment. I even had someone show me how this article could be written for me and all I had to do was type in the big question. As these technologies become more available and the time/cost saving benefits are...
I was reading an article in 'Utility week' over the past few days with the title 'you can’t manage what you can’t measure'. Drucker and Deming said something similar to this and as much as I could get into a debate around how this statement might have a few holes in...
How cold has it been recently. It looks like it's about to warm up now but there was one point where it was around -9 in some places and that was during the day and not even on the side of a mountain. It's held for a while as well and we all know what that means…...
I've been in a number of conversations recently, whether that be through training delivery or coaching sessions where we have ended up talking about the different roles that water companies create in order to solve problems on their networks. These conversations...
I started thinking about this question on the back of kicking off a couple of 'Green Belt' cohorts this past few weeks. Everyone brings along something they are going to be working on and there's always a big question around how these things link back to strategy. The...