Know How To Improve AMP7 and Impact AMP8
Water leaders, we can help you improve your regulatory obligations whilst reducing your cost to serve. Let’s do something positive and create a good news story.
Let’s create transformation together
We will create a bespoke, adaptable solution by working with your precise strategy. Our approach is collaborative, we know you have the vision and need to empower your team in delivery to achieve collective excellence.
Water sector companies that love what we do
We are a member of and support the institute of water

When your managers, team, and individuals are in flow expect to create sustainable improvement in
Profitability
Regulatory Performance
Productivity
Cost Efficiencies
Customer Experience
Culture
Employee Engagement
Problem Solving
Skills & Knowledge
Leadership Capability
Data Usage & Asset Management
Attraction and Retention of Talent
Positivity and Wellbeing
It’s not just what we do, it’s how we do it
All businesses have a different starting position, and that’s why SPEx is not an off the shelf product, it is unique for each client, builds on your current improvement strategy, is transformational and delivers proven results.
We Provide Sustainable Change
We are committed to bringing about long-lasting change, and unlike conventional consulting, our approach is different and involves evolving thinking within the people in the organisation.
We Provide Bespoke Solutions
Having a solution that is the right fit leads to a better quality outcome. If the quality of the outcome is increased the ROI increases. This can also prevent you having to fund later consultancy efforts around improvements as you can do it yourselves.
We Transition Managers Into Leaders
Being part of a team that is more lead than managed drives higher levels of engagement and connection to the organisation. Business units with engagement and connection scores in the top 25% have 10% stronger customer metrics.
We Target Habits and Behaviours
By defining and implementing improved habits and behaviours you then start to see results in your people. This leads to increased employee engagement due to the approach and in turn improved customer performance as your people drive your customer agenda. This ultimately hits your bottom line through revenue and costs to serve improvements.
The delivery is aligned to you, whether you are in a single location, multiple locations, virtual or hybrid.
“Get Knowledge are honest, open, authentic, true, tough on the issues and fair with the people, kind, fun, provide the right balance of support and challenge, experienced, keen to continue with their own learning and development, never afraid to ask the challenging questions, engaging and just brilliant to work with….some of the reasons I chose them to support PEx delivery.”
Michele Robinson
Head of Operational Customer Experience
This is the second time working with Get Knowledge and it won’t be the last. Every stage of the process was tailored to our needs. They work hard to understand the business, the people and our challenges and then uses their skills and experience to bring the Green Belt content to life, so we can easily see how to apply the approaches to our unique circumstances.
Erica Brown
Head of Environmental Performance
C-MeX
Water Quality
Leakage
D-MeX
Pollution Incidents
Cost to Serve
R-MeX
Sewer Flooding

Fresh Eyes,
Fresh Thinking
We are your trusted partners whose mission is to bring capabilities to your team that make change impactful, deliverable and sustainable.
Unlike consultancy we take an expert-led coaching, training and mentoring approach – this builds capability and empowers people for continuous improvement and lasting change.
Established since 2018, our network of improvement coaches have decades of experience in the business transformation arena.
Meet Jason Elliott, Water Sector Lead at Get Knowledge
Jason leads a team of exceptional coaches driving improvement and success in the water industry. The Get Knowledge team have a passion for organisations that shape our future world.
Across the board there are 50 plus years of expertise in a variety of improvement methods and leading dynamic operational teams.
Their methodology has moved away from traditional consulting to adopt a more approachable and coaching-led approach. The team are all about helping you navigate your unique challenges by encouraging fresh perspectives and innovative thinking.

All the latest water news and insights from GK
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Say hello to a collaborative journey
Fill the form below and get exclusive access to our ‘Game Changer’ brochure and find out how Get Knowledge can help you improve AMP7 and impact AMP8.
