Sustainable Performance Excellence (SPEx)

For Improvement Leaders
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Any IMPROVEMENT LEADER can transition their team from SURVIVING TO THRIVING by learning to deploy SUSTAINABLE PERFORMANCE EXCELLENCE, because it TRANSFORMS THE IMPROVEMENT TEAM INTO A TRUSTED BUSINESS PARTNER

Improvement Leaders, this is for you

When you’re the leader of an improvement team this can be one of the hardest roles in the 21st century business environment. We know first-hand how difficult this can be. You’re constantly required to prove the value of the team and often in terms of estimated benefit numbers.

Failure is not an option

You will feel responsible for helping your team thrive and failure to do so can lead to business decisions to reduce or even transition the team to a different purpose. The team confidence may be low and the business constantly looking to prove your worth using spreadsheets. 

We know how you feel, we have been there and helped change teams to overcome similar challenges by developing strategies that move the improvement team from just surviving into thriving.

We can help

For nearly 20 years we have been working on improving teams, processes, organisations. We’ve worked on hundreds of projects but honestly, until the last few years we’d been going about it in, let’s just say, not the BEST way. As a paid consultant, problem solver, Improvement person, whatever you want to call what we do we were always the ones solving the problems and giving all the answers. Then we got brave, started asking more questions instead of answering them, we started with coaching. That’s what’s allowed us to add the word SUSTAINABLE to our PERFORMANCE EXCELLENCE equation. It’s one of our, not so secret ingredients.

I couldn’t have progressed our internal continuous improvement capability without the support of Jason at Get Knowledge. Their ethos matches our own, in creating capability and reducing the need for external consultants to deliver those things we are capable of doing ourselves. It’s a refreshing stance on consulting.​

I have come to rely upon their tenacity, imagination, and exceptional professionalism, in my role and will continue to engage with Jason and the team both professionally and personally. Their whole approach brings a sense of commitment and creates an environment of openness and trust

Kathryn Edwards

Transformation Partner, Yorkshire Water

How we deliver Sustainable Performance Excellence

The coaching of an improvement team in the delivery of a 4-phase coaching approach enabling operational business leaders and their teams to improve their productivity whilst also improving both Customer and People metrics.

1

Strategy

A bespoke strategy for your improvement function around how a SPEx programme could fit in with your teams’ core role/responsibilities.

Delivery

Our Feedback, Fact, Find, Focus and Forward phases applied within the supported operations, taking a watch one, do one, teach one approach to build the best capability.

Support

An agreed plan to support the transition of us away from the team as and when the internal capability to teach is evident.

So, if you want to continue just surviving, constantly trying to convince other leaders of the value of the improvement team and applying the same methodologies, don’t choose our SPEx programmes. However, if you want to get your improvement team moving on a journey that will see their confidence increase, their stature within the business improve and their overall improvement thinking expand, then you’ve come to the right place.

Other ways we can help

Operations

A 4 phase coaching approach enabling operational business leaders and their teams to improve their Customer performance whilst also improving both People and Productivity metrics.

Organisations

A strategic approach to the implementation of SPEx across an organisation. It enables a clear plan to be formed to take defined organisational values and behaviours and deliver them at team level through a coaching approach.

Improvement Function

The coaching of an improvement team in the delivery of a 4-phase coaching approach enabling operational business leaders and their teams to improve their productivity whilst also improving both Customer and People metrics.

Customer Journey

The transformation of a customer journey by an internal team through coaching in the delivery of a Getting and Deploying knowledge methodology to enable breakthrough improvements in Customer, People and Cost metrics

Vision

A 6 step framework to enable you and your team/business to create an engaging vision that depicts where you are, where you are heading and how you will get there TOGETHER

We also deliver our classic improvement training courses including Mindset, Kata and Lean Six Sigma training

VIRTUAL, FACE TO FACE OR HYBRID

It doesn't matter. During the pandemic we've learned how to deliver our courses in a virtual environment with the same great results

Get Knowledge CPD Member Certification
Get Knowledge Norristhorpe Ladies Football Club
Get Knowledge Northorpe Hall
Get Knowledge Simply Business
Get Knowledge Yorkshire Water

Get In Touch

Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL

Telephone: 07868 956869

Email: info@getknowledge.co.uk

Office Hours: M-F: 8am - 5pm

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