Any LEADER can improve their OPERATION PERFORMANCE by deploying SUSTAINABLE PERFORMANCE EXCELLENCE, because it UNLEASHES THE POWER OF YOUR PEOPLE
Hey there Operations Leaders!
If you’re leading the daily charge in the world of operations, dealing with what seems like a million problems, we know how difficult this can be. You’ve probably made changes to technology, to processes, even brought in new layers of management but you’re still not quite where you need to be.
Failure is not an option
No amount of failure is acceptable, due to its impact on the Customer, suppliers and all of those internal teams around you. Costs need to be balanced with quality outputs and you need to make decisions in the hear and now that will count towards the operational performance and its stability into the future. It feels like you’re missing something but can’t quite put your finger on it. We’ve felt that too.
We know how you feel, we have been there and helped many overcome similar challenges by developing the capability of everyone to solve problems and lead in really demanding operations.
We can help
For nearly 20 years we have been working on improving teams, processes, organisations. We’ve worked on hundreds of projects but honestly, until the last few years we’d been going about it in, let’s just say, not the BEST way. As a paid consultant, problem solver, Improvement person, whatever you want to call what we do we were always the ones solving the problems and giving all the answers. Then we got brave, started asking more questions instead of answering them, we started with coaching. That’s what’s allowed us to add the word SUSTAINABLE to our PERFORMANCE EXCELLENCE equation. It’s one of our, not so secret ingredients.
Get Knowledge are honest, open, authentic, true, tough on the issues and fair with the people, kind, fun, provide the right balance of support and challenge, experienced, keen to continue with their own learning and development, never afraid to ask the challenging questions, engaging and just brilliant to work with…. some of the reasons I chose them to support PEx delivery.
I would use them again…quite simply because I trust them.
How we deliver Sustainable Performance Excellence
A 4 phase coaching approach enabling operational business leaders and their teams to improve their Operations performance whilst also improving both People and Cost metrics.
An initial 2-way knowledge gathering exercise to build understanding to ensure the engagement is set up for success.
5 step approach to help your team find their ‘Why’ to create the desire for the journey.
11 defined elements introduced to your team/business to enable the required habits/behaviours all aligned to your Operations strategy to ensure maximum impact.
Our specific Improvement and Coaching approach taught to the management team to ensure continuous improvement long after we’ve left.
So, if you want short term impacts to your Operations performance, the same approaches giving the same kind of results, don’t choose our SPEx programmes. However, if you want to get moving on a journey that will feel different, will challenge your status quo, will create leaders where managers once stood and will engage your people to deliver time and time again in your day to day operations, then you’ve come to the right place.
Other ways we can help
A 4 phase coaching approach enabling operational business leaders and their teams to improve their Customer performance whilst also improving both People and Productivity metrics.
A strategic approach to the implementation of SPEx across an organisation. It enables a clear plan to be formed to take defined organisational values and behaviours and deliver them at team level through a coaching approach.
The coaching of an improvement team in the delivery of a 4-phase coaching approach enabling operational business leaders and their teams to improve their productivity whilst also improving both Customer and People metrics.
The transformation of a customer journey by an internal team through coaching in the delivery of a Getting and Deploying knowledge methodology to enable breakthrough improvements in Customer, People and Cost metrics
A 6 step framework to enable you and your team/business to create an engaging vision that depicts where you are, where you are heading and how you will get there TOGETHER
We also deliver our classic improvement training courses including Mindset, Kata and Lean Six Sigma training
VIRTUAL, FACE TO FACE OR HYBRID
It doesn't matter. During the pandemic we've learned how to deliver our courses in a virtual environment with the same great results
Get In Touch
Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Telephone: 07868 956869
Office Hours: M-F: 8am - 5pm