How do we do it?
People see a lot of change, BUT not a lot of improvement. That is where we are different, the foundation for all improvement starts with learning and the reason we are called ‘Get Knowledge’.
Socrates said, “I cannot teach anybody anything, I can only make them think!”, and we know it is time to think differently about HOW we all approach change.
Our Values of FACT (Fun, Authentic, Caring & Trust) are not just how we are, they fundamentally underpin our standards of service.
Sustainable Performance Excellence (SPEx)
Any LEADER can improve towards their BIG GOAL by deploying SUSTAINABLE PERFORMANCE EXCELLENCE, because it UNLEASHES THE POWER OF YOUR PEOPLE
Regardless of which department you work in we have an approach for you
If you’ve taken on the challenge of making a significant improvement to a Customer metric, we know how difficult this can be. You’ve probably made changes to technology, to processes, even brought in new layers of management but you’re still not quite where you need to be. We have an approach to tackle the Customer challenge.
Shared Service Leaders
It’s often the case that when a large organisation embarks on a culture change that the requirement to land this often gets passed to you, the HR leader. But this is a huge task which cannot be understated, we can see how exciting and also how daunting this can be. We have an approach that helps you land the desired culture at the coal face.
When you’re the leader of an improvement team this can be one of the hardest roles in the 21st century business environment. We know first-hand how difficult this can be. You’re constantly required to prove the value of the team and often in terms of estimated benefit numbers. We have an approach that helps move your change team from surviving to thriving.
“I couldn’t have progressed our internal continuous improvement capability without the support of Jason at Get Knowledge.
Their ethos matches our own, in creating capability and reducing the need for external consultants to deliver those things we can do ourselves.
It’s a refreshing stance on consulting. I have come to rely upon their tenacity, imagination and exceptional professionalism, in my role and will continue to engage with Jason and the team both professionally and personally. Their whole approach brings a sense of commitment and creates an environment of openness and trust.“
– Kathryn Edwards
We also deliver our classic improvement training courses including Mindset, Kata and Lean Six Sigma training
VIRTUAL, FACE TO FACE OR HYBRID
It doesn’t matter. During the pandemic we’ve learned how to deliver our courses in a virtual environment with the same great results
A 10-week facilitated course focussed on helping people to form new thinking around an improvement habit backed up with a specific coaching habit that fits hand in hand to enable the continual learning beyond the course
A 10 day course facilitated across 10weeks, focussed on helping people to learn about how to deliver a complex (cross functional, multi stakeholder) improvement project within an organisation
Some WORDS, a bit of FUN & maybe a new IDEA
If none of the above we may have just wanted to get something off our chest.
“Here’s a report I’m forwarding Jason, have a look it may be useful”. I had lots of this when I was employed in large corporates. I can remember getting the Customer Service Institute reports landed on me, having a read and then getting back to the list of things I already had going on.
The second of 2 free reports where we asked Middle managers, in the water sector, their views on future skills and contrasted that with the voice of senior leadership.
The first of 2 free reports produced following completion of research with leaders across the water sector on the concept of future skills.
Get In Touch
Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Telephone: 07868 956869
Office Hours: M-F: 8am - 5pm