Team level Problem SOLVErs (YELLOW Belt for Service)

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YELLOW Belt for Service

TEAM MANAGERS can increase the effectiveness of their PROBLEM SOLVING efforts by taking our YELLOW belt course, because it PROVIDES AN EASILY ACCESSIBLE METHOD FOR STRUCTURING EFFECTIVE PROBLEM SOLVING

If you manage a team or work within a change function you will see or hear about problems all of the time. Its one thing knowing about them and another knowing how to tackle them and so this course is all about giving you a base level understanding of how to structure and execute problem solving at a team level

The training was fun and very engaging. We were all involved and Jason encouraged feedback and ideas to improve the learning experience, implementing changes suggested in session 1 to session 2 and improved the session to keep everyone fully engaged and interested

Rob

Yorkshire Water

How does it break down

A 2 day course facilitated across 2 weeks, focussed on helping people to learn about team based problem solving by working through a real team level problem

U

Situation & Observation

The thinking and methods required to help you understand problems better before taking action 

N

Learn, Verify & Establish

The thinking and methods required to define your improvement actions and the impact they have

Simulation

We use our fun simulation activities whether that’s face to face or online to help understanding of the core concepts

Other ways we can help

Operations

A 4 phase coaching approach enabling operational business leaders and their teams to improve their Customer performance whilst also improving both People and Productivity metrics.

Organisations

A strategic approach to the implementation of SPEx across an organisation. It enables a clear plan to be formed to take defined organisational values and behaviours and deliver them at team level through a coaching approach.

Improvement Function

The coaching of an improvement team in the delivery of a 4-phase coaching approach enabling operational business leaders and their teams to improve their productivity whilst also improving both Customer and People metrics.

Customer Journey

The transformation of a customer journey by an internal team through coaching in the delivery of a Getting and Deploying knowledge methodology to enable breakthrough improvements in Customer, People and Cost metrics

Vision

A 6 step framework to enable you and your team/business to create an engaging vision that depicts where you are, where you are heading and how you will get there TOGETHER

We also deliver our classic improvement training courses including Mindset, Kata and Lean Six Sigma training

VIRTUAL, FACE TO FACE OR HYBRID

It doesn't matter. During the pandemic we've learned how to deliver our courses in a virtual environment with the same great results

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Get In Touch

Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL

Telephone: 07868 956869

Email: hello@getknowledge.co.uk

Office Hours: M-F: 8am - 5pm

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