About Get Knowledge
Because people don’t come to work to do a bad job.
They need an environment that lets them do a great one.
Your people care, they work hard and they want to do well, but something in the system, the habits or the leadership rhythm keeps holding them back. That frustration is real, and it is exactly why Get Knowledge exists.
Our story
Results are human-made.
We started Get Knowledge with one belief: people are the greatest asset in any organisation. Over decades of working with senior leaders and frontline teams, in fast-growing organisations and in ones wrestling with complexity, misalignment or burnout, we kept seeing the same pattern.
- too manyteams stuck in firefighting.
- too manyleaders carrying the weight alone.
- too manyorganisations trying to improve performance without improving relationships.
So we built an approach that puts people at the heart of performance, without losing the rigour, systems thinking and operational excellence needed to scale it.
What we stand for
Four things we won’t compromise on.
Turn each one over to see what it means in practice.
A human way of working
Everything we do runs on the 4Cs.
The 4Cs of human relationships: Connect, Converse, Collaborate and Celebrate. Tap each one, or let it run.
This isn’t a model we teach. It’s how we show up, and it’s why the change we create together actually sticks.
Because without trust, nothing meaningful happens.
What working with us feels like
In their words.
We don’t chase short-term wins. We help you build lasting capability, confidence and clarity, the ingredients of sustainable performance.
We’ve seen real results off the back of this work, from more engaged and happy colleagues to process improvements that have really made a difference to the experience our customers have. Amazing value add from a very human consultant, a rare thing.
170 → 310 One training programme reached 170 staff across the country, and is now being rolled out to 310 more.
Who we work with
Leaders who care about their people, and their results.
If you want performance to feel easier, smoother and more connected, you’re our kind of leader. Tap what you want for your organisation.
Tap the ones that matter to you.
Let’s talkWhy Get Knowledge
You don’t need another consultancy.
You need a partner who understands how all of these fit together in the real world. That is what we do.
People first. Performance always. Delivered the human way.
The people behind it
Operators first. Coaches second.
Get Knowledge is led by its co-founders, Lee Houghton and Jason Elliott, who both come from operations, and backed by a team of experienced associates. Lee is the author of The People Puzzle and the business novel The Missing Piece, and hosts The People Puzzle Podcast. Jason is the author of The Hidden Work of Leadership.
In 2025, Lee was named National Coach of the Year at the PASEDA360 National Coaching Awards.
How we help
Two ways in. One outcome.
How you lead and how you work are the same organisation seen from two sides. We work on both, and connect them.
Ready to create an environment where your people can do their best work?
A short, no-pressure conversation about what you are trying to change, and what is getting in the way.