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Meet the team

The people who’ll be in the room with you.

Operators first. Coaches second.

Get Knowledge is led by its co-founders, Lee Houghton and Jason Elliott, and backed by experienced associates and collaboration partners, so the right people work with your team.

Every route starts at one of our two doors.

The co-founders

Two operators who became coaches.

Lee and Jason both came from operations, which is why the Get Knowledge approach is built for how organisations really work, and why it is the approach, not any one person, that you are buying.

Lee Houghton

Lee Houghton

Co-founder and Director

High performance doesn’t happen by chance.

Leadership coach and host of The People Puzzle Podcast. With more than 20 years’ experience, Lee has partnered with leaders at every level in some of the UK’s largest organisations to unlock potential, embed change that lasts and build high-performing teams.

National Coach of the Year 2025
More about Lee

Lee’s focus is leadership, strategy and change, helping senior leaders turn good teams into great ones. He works with organisations to align leadership teams, break down silos, and move energy from firefighting operational issues to delivering sustainable strategic success.

Through Get Knowledge’s SPEx (Sustainable Performance Excellence) framework, Lee connects the why (purpose), the what (tools) and the how (behaviours) of an organisation, engaging the heads, hearts and hands of its people so change sticks and performance thrives.

Leadership teamsStrategy and changeSPExKeynotes
Jason Elliott

Jason Elliott

Co-founder and Director

Seeing more clearly changes what’s possible.

For more than 25 years, Jason has worked with leaders, teams and organisations on why some things improve and others don’t, and why sensible changes sometimes fail to stick.

More about Jason

His work spans executive coaching, leadership and team development, organisational improvement and systems thinking. Increasingly, he sees these not as separate disciplines but as different ways of seeing the same organisation.

Jason works particularly with senior leaders and leadership teams at moments of transition, growth and change, helping them see what may be happening beneath the obvious problem and understand where the work really sits. His style is calm, curious and challenging, combining practical organisational experience with a strong developmental and systemic perspective.

Executive coachingLeadership teamsOrganisational improvementSystems thinking

Associates and collaboration partners

The wider team, chosen on purpose.

Specialists we trust and work alongside, brought in when their expertise is exactly what your team needs.

Our associates

A team of experienced Get Knowledge coaches

Experienced coaches and practitioners who work the Get Knowledge way, so we can scale the coaching to the size of your organisation without changing the approach.

Leadership PracticeImprovement Practice
Pamela Doherty

Pamela Doherty

Collaboration partner, Director of People Centric Leadership Ltd

A former HR Director and Operations Director in the utilities sector, with more than 25 years in HR including at board level.

Read Pamela’s story

Pamela brings people-focused skills together with a deep understanding of the wider business. Her expertise lies in leadership development, change management, inclusion and cultural transformation, and for the last five years she has applied it as a consultant with clients in the public and private sectors.

She is globally recognised for her work on values-driven leadership within the G20 ecosystem, and is qualified to use the Barrett Values cultural and leadership transformation tools.

Culture and valuesLeadership developmentChange
Pascal Dolan

Pascal Dolan

Associate Operational Excellence Coach

Started his lean journey in 1991 with a first-tier supplier to Nissan, and has applied it since across automotive, pharmaceuticals, government, health, utilities and steel.

Read Pascal’s story

Pascal moved his first site from batch production to customer-focused business units before moving into consultancy in the automotive and pharmaceutical sectors. He joined Unipart in 2006, working on a large government programme and then in health and utilities. Most recently he has worked in the steel industry in Wales, and continues to coach previous clients.

“The empowerment of individuals within a framework of continuous improvement, combined with effective leadership, can transform any business.”
LeanOperational excellenceContinuous improvement
Anna Masheter

Anna Masheter

Collaboration partner, Director of Beyond Learning Ltd

More than 16 years in learning and development, across financial services, legal, recruitment, technology and not-for-profit.

Read Anna’s story

What gets Anna out of bed in the morning, apart from Bailey the Cocker Spaniel, is helping people reach their potential through bespoke talent programmes, management and leadership training, and one-to-one coaching. She loves facilitating fun, purposeful team events that build cohesion and a common purpose.

Anna is a proud step-mum to Max and Elliot, and a keen netball player, in a social league she insists is not competitive at all.

Learning and developmentLeadership trainingTeam events
Gary Nightingale

Gary Nightingale

Collaboration partner, Director of Gary Nightingale Creative

Turns complex change into a single visual “Big Picture” that shows where a team is, where it is going and how it gets there.

Read Gary’s story

Change projects gather a huge amount of information from leadership teams, the workforce and stakeholders, and it can be hard to grasp as a whole. Gary turns it into one visual narrative, using metaphor to represent each contributing voice, which then becomes a working document as the team makes progress towards its goal.

He also creates visuals for blogs, social media and online training, anywhere a message needs to land.

Visual storytellingBig Picture maps

What we all share

Our value is the approach, not the CVs.

Whoever is in the room with you, they work to the same principles. Turn each one over.

Whoever you work with, this is how they work.

Where to start

Two ways in. One outcome.

Every conversation starts at one of our two doors, and we bring in the right people from there.

Start with a conversation.

Tell us what you are trying to change, and we will bring the right people to it.