Dept level Problem SOLVErs (GREEN Belt for Service)

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Green Belt for Service

MANAGERS & IMPROVEMENT PROFESSIONALS can increase the effectiveness of their PROBLEM SOLVING efforts by taking our GREEN belt course, because it PROVIDES WAYS OF TACKLING THOSE CROSS FUNCTIONAL CHALLENGES THAT OFTEN SIT AT THE ROOT OF COMPLEX PROBLEMS

If you manage a team or work within a change function you will see or hear about problems all of the time. Quite often these problems can be complex and cross functional. They are difficult to get at and they require method to help you get there. So this course is all about giving you the knowledge and know how to go about solving these problems, allowing you to structure and execute problem solving at a cross team/department level

Jason is extremely knowledgeable and constantly asks thought provoking questions which helps to teach a new way of working through constant learning. He is always available to help and seems to want to get the best from everyone he works with

Steven

Yorkshire Water

How does it break down

A 5 day course facilitated across 5 weeks, focussed on helping people to learn about problem solving by working through a real business problem

U

Situation & Observation

The thinking and methods at a detailed level of understanding to support cross functional problem identification and awareness before taking action 

N

Learn, Verify & Establish

The thinking and methods required to tackle cross functional problems so that defined actions and impacts are in the right direction

Simulation

We use our fun simulation activities whether that’s face to face or online to help understanding of the core concepts

Other ways we can help

Operations

A 4 phase coaching approach enabling operational business leaders and their teams to improve their Customer performance whilst also improving both People and Productivity metrics.

Organisations

A strategic approach to the implementation of SPEx across an organisation. It enables a clear plan to be formed to take defined organisational values and behaviours and deliver them at team level through a coaching approach.

Improvement Function

The coaching of an improvement team in the delivery of a 4-phase coaching approach enabling operational business leaders and their teams to improve their productivity whilst also improving both Customer and People metrics.

Customer Journey

The transformation of a customer journey by an internal team through coaching in the delivery of a Getting and Deploying knowledge methodology to enable breakthrough improvements in Customer, People and Cost metrics

Vision

A 6 step framework to enable you and your team/business to create an engaging vision that depicts where you are, where you are heading and how you will get there TOGETHER

We also deliver our classic improvement training courses including Mindset, Kata and Lean Six Sigma training

VIRTUAL, FACE TO FACE OR HYBRID

It doesn't matter. During the pandemic we've learned how to deliver our courses in a virtual environment with the same great results

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Get In Touch

Location: Studio 19, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL

Telephone: 07868 956869

Email: info@getknowledge.co.uk

Office Hours: M-F: 8am - 5pm

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