by Jason | Sep 23, 2023 | Water |
The news is generally filled with a sewage dumping story here and there and so its worth a think around this without fully going into the politics (which plays a huge part for sure). Just poor assets or…. There is a simple narrative to why this happens that can be...
by Jason | Sep 20, 2023 | Customer Experience, Leadership, Water |
It’s been a hot one this past month and you are all probably feeling it (not just the actual temperature). I was chatting to someone about the current hosepipe ban situation and it got me thinking about how joined up the communication is. Some water companies...
by Jason | Sep 20, 2023 | Business Performance, Customer Experience, Leadership, Water |
As the UK starts to cool down after a few days of intense heat, I was reminded over the past week about the need for people to change some of their current habits around things like water consumption. Whilst onsite delivering improvement training I heard about the 4...
by Jason | Sep 20, 2023 | Leadership, Operational Excellence, Water |
I started thinking about this question on the back of kicking off a couple of ‘Green Belt’ cohorts this past few weeks. Everyone brings along something they are going to be working on and there’s always a big question around how these things link...
by Jason | Sep 20, 2023 | Business Performance, Confidence, Customer Experience, Water |
Having travelled around a fair bit recently and had plenty of conversations with groups around the topic of ‘conflict’ I started thinking about how this plays out for many people working within water companies. My thinking was immediately drawn to the idea...
