Insights

GK Business Insights

Business improvement tips – Learn more about Get Knowledge and improve your business leadership skills, FACT.

Are your people giving you their all?

This time out, I decided to write some thoughts down around engagement, simply because over Xmas I met up with a good friend who has been operating as a senior leader for decades in various companies. He said something to me that struck a cord around this, he said…...

Are we employing the right customer strategies?

I won’t lie, when I first heard the term CMEx I immediately thought of explosive materials. That was a while ago of course and since then I've learned a lot about the water industry and how it operates. I’m also a Customer (as we all are). I’ve had the pleasure of...

All this great tech, but….

This past week I managed to attend a water specific conference aimed at asset management. What was I doing there given we don’t get involved in designing or delivering physical assets? The answer, I don’t believe that the idea of great asset management is just about...

Are we hanging on to poor methodology?

It's that time that comes around once every 5 years. Where the PR24 literature starts flowing with all the narratives around the difference between this one and the last one. Having read a few bits and pieces here and there on the latest round it takes my thinking to...

How often can we be ‘Fixing the Basics’?

Trying to find time to think, in between spending time with lots of operational teams, hasn’t come easily this past few weeks. So, when this language floated past my eye again, it triggered off some thinking. "Fixing the basics" - this is a strategic phrase I've seen...

Why do we have different structures in supporting roles?

Having spent some time recently getting more familiar with how the current set of water companies like to organise themselves, it continues to fascinate me how something so similar can often be so different. One company will have a central team of improvement...