Having spent some time recently getting more familiar with how the current set of water companies like to organise themselves, it continues to fascinate me how something so similar can often be so different. One company will have a central team of improvement...

Having heard a number of conversation over the past few weeks that are very much 'productivity' focussed, I thought about a piece of work I was involved in a while back and how that may be a good thing to share and help people think a little bit differently about this...

Of course not….would be the immediate answer. But after spending a fair bit of time with people from all layers of hierarchy this past month, this question has popped back to the top of my mind. It's not a new one, but one that I feel is always worth a think around as...