Insights

GK Business Insights

Business improvement tips – Learn more about Get Knowledge and improve your business leadership skills, FACT.

Is it time for a rethink?

It feels like things are bubbling over a little in the water sector right now. With the Thames situation in the news and questions being asked about the regulatory framework. I could capture my thoughts on some of these things for days in end but…. I can’t help myself...

How aligned is your leadership?

Over the past few months I've observed a fair bit of movement across leadership roles in the water sector. Whether that's been people I know personally, people who I'm connected with in some way or just people loving roles on Linkedin. Some move within the sector but...

Are you over simplifying your challenges?

Having heard a number of conversation over the past few weeks that are very much 'productivity' focussed, I thought about a piece of work I was involved in a while back and how that may be a good thing to share and help people think a little bit differently about this...

Are your decision making processes holding you back?

Of course not….would be the immediate answer. But after spending a fair bit of time with people from all layers of hierarchy this past month, this question has popped back to the top of my mind. It's not a new one, but one that I feel is always worth a think around as...

Amazing Customer Experience without authentic human interaction?

There is a lot of noise around the likes of ChatGPT at the moment. I even had someone show me how this article could be written for me and all I had to do was type in the big question. As these technologies become more available and the time/cost saving benefits are...

No Measure, No Manage?

I was reading an article in 'Utility week' over the past few days with the title 'you can’t manage what you can’t measure'. Drucker and Deming said something similar to this and as much as I could get into a debate around how this statement might have a few holes in...