Insights

GK Business Insights

Business improvement tips – Learn more about Get Knowledge and improve your business leadership skills, FACT.

We need Customers to change their behaviour, but….

As the UK starts to cool down after a few days of intense heat, I was reminded over the past week about the need for people to change some of their current habits around things like water consumption. Whilst onsite delivering improvement training I heard about the 4...

Is there ever not a Transformation programme going on?

I started thinking about this question on the back of kicking off a couple of 'Green Belt' cohorts this past few weeks. Everyone brings along something they are going to be working on and there's always a big question around how these things link back to strategy. The...

Are we helping our people to deal with difficult conversations?

Having travelled around a fair bit recently and had plenty of conversations with groups around the topic of 'conflict' I started thinking about how this plays out for many people working within water companies. My thinking was immediately drawn to the idea that water...

Have you forgotten about your People?

Over the past few weeks I've found myself back in various rooms with lots of people. We seem to have gone from everything being on a screen to events, get togethers, training courses and general meetings all thrown back into the mix, starting now. I'm not complaining,...

Are we connecting enough beyond boundaries?

It was whilst connecting up with one Water Leader this past month that I gained some additional insight into our inter-connected (or not) things are and it really got me thinking about where the real opportunities lie for Water in the years ahead. During the stormy...

Do ambitious goals require new thinking?

One thing that happened back in January was the WWT Waste Water conference, which I went along to, virtually. There were some great insights shared and a number of questions running through my mind following all of the presentations and discussions. This one statement...