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Are we employing the right customer strategies?

Are we employing the right customer strategies?

by Jason | Dec 18, 2023 | Business Performance, Customer Experience, Water | 0 comments

I won’t lie, when I first heard the term CMEx I immediately thought of explosive materials. That was a while ago of course and since then I’ve learned a lot about the water industry and how it operates. I’m also a Customer (as we all are). I’ve had the pleasure...
All this great tech, but….

All this great tech, but….

by Jason | Nov 13, 2023 | Business Performance, Leadership, Operational Excellence, Water | 0 comments

This past week I managed to attend a water specific conference aimed at asset management. What was I doing there given we don’t get involved in designing or delivering physical assets? The answer, I don’t believe that the idea of great asset management is just about...
GK launches ‘Game Changer’ strategy for the Water sector

GK launches ‘Game Changer’ strategy for the Water sector

by Jason | Oct 24, 2023 | News | 0 comments

GK has been working with the water sector for a good number of years now and in 2024 we’re looking to ramp that support up even further. That’s why we’ve created our specific approach to the water sector around what we call SUSTAINABLE Performance...
Are we hanging on to poor methodology?

Are we hanging on to poor methodology?

by Jason | Oct 19, 2023 | Business Performance, Leadership, Operational Excellence, Water | 0 comments

It’s that time that comes around once every 5 years. Where the PR24 literature starts flowing with all the narratives around the difference between this one and the last one. Having read a few bits and pieces here and there on the latest round it takes my...
How often can we be ‘Fixing the Basics’?

How often can we be ‘Fixing the Basics’?

by Jason | Sep 24, 2023 | Business Performance, Employee Engagement, Operational Excellence, Water | 0 comments

Trying to find time to think, in between spending time with lots of operational teams, hasn’t come easily this past few weeks. So, when this language floated past my eye again, it triggered off some thinking. “Fixing the basics” – this is a strategic...
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