Insights

GK Business Insights

Business improvement tips – Learn more about Get Knowledge and improve your business leadership skills, FACT.

How do you join up strategy with what’s on the ground?

This was a question i heard someone ask on stage at a conference the other week. There was no answer after the question by the way. Why is it an important question? It may help to start here, in case you're not convinced it's important. Joining strategy with the front...

$How your ‘fractured’ organisation is hurting your performance$

How your ‘fractured’ organisation is hurting your performance

Having heard someone mention 'the gap' between field and office operations recently, I decided to capture some thoughts around this in this month's drop. This is a subject that isn’t new, it's recognised that it’s a problem by leaders, yet it's rarely leveraged to the...

Are you still driving ‘Right First Time’?

As long as I can remember, 'Right First Time', or RFT for short, has shown up as a measure of quality/efficiency/effectiveness in operational departments. Most of the time it's an easy to understand percentage and the concept is pretty straight forward to get your...

Are you leveraging all of your innovation opportunities?

After a couple of conversations I've had over the past few weeks and a bit of reflection on the utility event in May, I'm still struggling to move past this and so i thought i'd give it some more thought and capture a few more reflections. Innovation is a term that...

How are you thinking about your skills shortage?

"I don't have a skills shortage". Maybe not yet but you probably will soon enough.Having recently attended the utility week live event over a couple of days, there was never going to be any other topic than the one that I was invited to sit on the panel for, and not...

How much focus are you putting on ‘Team’?

A while back i started to have a look at Lencioni's 5 dysfunctions and wrote some thoughts down. After a number of conversations this past week relating to some of the ideas in his model, i went and found my scrawlings and decided to drop them in here. They go back to...