During the recent days of extreme heat, I happened to have a great day out at the Northumbrian Water Innovation festival, taking part in a sprint there. This is what formed the basis of what I'm dropping this month.This isn’t because this is an new avenue of thinking...
A few conversations recently with the idea of innovation in mind have led me to this month's theme. Many businesses will say they have a culture where innovation thrives and so it's always a good idea to try and put this to the test, so here’s a few ideas on what this...
Reflecting back on 2024 and looking at what we are engaged in going into 2025, this idea of working on bringing about 'High Performing Teams' is something that has continued to be a feature of what we are doing at Get Knowledge these days.And so, my thoughts on a page...
We're almost at the end of the year. This time of year always brings me around to some element of reflection on how things have gone, how they are going and the general direction it’s all heading in. Nothing new there then and so I thought I would use this months drop...
Having recently started working with a couple of new teams, it always gets me thinking about the dynamics of how they work and fundamentally how they learn, as a team. Peter Senge, a thought leader in the systems thinking space, talks around this idea of "team...
This was a question i heard someone ask on stage at a conference the other week. There was no answer after the question by the way. Why is it an important question? It may help to start here, in case you're not convinced it's important. Joining strategy with the front...
Having heard someone mention 'the gap' between field and office operations recently, I decided to capture some thoughts around this in this month's drop. This is a subject that isn’t new, it's recognised that it’s a problem by leaders, yet it's rarely leveraged to the...
As long as I can remember, 'Right First Time', or RFT for short, has shown up as a measure of quality/efficiency/effectiveness in operational departments. Most of the time it's an easy to understand percentage and the concept is pretty straight forward to get your...
After a couple of conversations I've had over the past few weeks and a bit of reflection on the utility event in May, I'm still struggling to move past this and so i thought i'd give it some more thought and capture a few more reflections. Innovation is a term that...
A while back i started to have a look at Lencioni's 5 dysfunctions and wrote some thoughts down. After a number of conversations this past week relating to some of the ideas in his model, i went and found my scrawlings and decided to drop them in here. They go back to...